April 29, 2022 Amanda Smith

What Administrative Professionals Really Want

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Before Administrative Professionals Week winds down for 2022, there’s still time to give your administrative professionals what they really want: respect, growth, and support–every day. While few of us are going to turn down a free lunch or other perks, the dominant trend following the upheaval of the COVID pandemic is that employees are looking for more tangible, long-term benefits in their workplaces, including better pay and working conditions, as well as increased flexibility and better work-life balance (it’s always A Thing). 

Administrative professionals are no exception to these trends. The term administrative assistant has become a kind of catch-all often referring to positions from executive assistants, workers in IT, finance, and human resources, paralegals, secretarial staff, and any number of other positions that keep a workplace running smoothly. These workers deserve every bit of recognition for the complicated set of tasks they perform, but they deserve that recognition every day, not just one day or week out of the year.

If offering your administrative professional support team greater flexibility and work-life balance is on your agenda, The Records Company is here to make that goal a reality. It’s what we’re all about, and our services take some of the workload off your team to give them more time and flexibility in and out of the workplace.

Record Retrieval

We’ve made our reputation on efficient, easy, and case recoverable record retrieval services for insurance providers, law firms, and all niches in between. Without the know-how and contacts to locate and request records efficiently, record retrieval can be a drain on office resources. However, our team of experts process requests through our secure portal, making the calls and conducting the necessary follow-ups so your administrative and paralegal teams don’t have to. 

Record Management

Once a record request has been fulfilled, the records are stored in our state-of-the-art secure servers and catalogued for easy access, which cuts down on file management and paperwork responsibilities for your team. We also offer a menu of exhibit preparation and record indexing options for added flexibility in your team’s workflow. Plus, because our services are affordable and help you conserve organizational resources, you may even create room in your budget for additional compensation for your team–which will make them very happy indeed.

Record Retention and Release of Information

We don’t just cater to law firms and insurance providers for record retrieval. We’re now putting our record retrieval expertise to work on the other end of the equation, tailoring record retention and release of information services for medical practices across the United States. Locating and preparing medical records for release eats into valuable time for administrators and assistants in medical practices, but we’re now able to offer them the same flexibility and time savings that we’ve offered to legal firms for years. 

You may not be able to make life perfect for your administrative professionals, but adopting some new strategies and approaches to streamline workflow processes is a meaningful gesture that will give back to your staff long after the last crumbs of the annual Administrative Professionals Luncheon have been swept away. Your administrative professionals are there every day to make your working life easier, and you can contact us to learn more about how easy it is to return the favor.  

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