When done in-house, the medical records retrieval process can be time consuming and quickly feel burdensome for staff members. Utilizing a records retrieval company removes this workload from your staff quite efficiently and effectively. When you use The Records Company for your records retrieval needs—filing requests via our state of the art online system—you’re saving your firm time, effort, and money. Here’s how…
Time
When you outsource medical records retrieval to us, your full-time staff is able to spend their time furthering the caseload in other ways. No longer does your staff need to spend countless hours preparing and sending all legal documents and faxes for the records needed; gathering and mailing/faxing/submitting the requests to each specific record holder; waiting for the documents to arrive; reviewing, organizing, and verifying all documents received; then preserving these records (printing and scanning) for future use. When you use The Records Company for your medical records needs, we spend the needed time filing requests and gathering the records and then we present the findings to you via our secure online portal in an orderly, efficient, HIPAA-compliant manner, saving your firm many staff hours in the process.
Effort
By using The Records Company to handle your medical records requests, your staff is freed to focus their efforts on the more value-added functions of their positions. By allowing us, the records retrieval experts, to focus our finely-honed research and records collecting skills, you allow your staff to focus on higher level caseload components. Our years of experience saves your staff from completing tedious tasks like filling out request forms, filing with doctors and hospitals, following up and tracking requests, and then, after all of that, organizing the mountains of papers and information received. When we all play to our strengths, your firm and clients win in the process.
Money
Let’s be honest: in the end, the bottom line on services like ours is cost, and that’s where using our service is unbeatable. When done in house, the typical records retrieval process involves staff members spending two hours, on average, per request. Assume that the average hourly wage of those staff members is $30. This means the process for completing a single medical record request would cost at least $60. That cost is significantly higher than the rate for the same records retrieval request through our company. And remember, that’s one request out of many that are done for most cases. The cost savings become evident quickly.
If you’re looking to save your firm, staff, and clients significant amounts of time, money and effort, give The Records Company a try. You can sign up easily for a free account or take a look at our FAQ page to answer any questions. If you’d prefer to speak to someone directly, you can find our contact information here. We’re available by phone, email, fax, and on social media.