customer service
Who Can (and Can’t) Access Medical Records
Medical records are some of the most important records we retrieve at The Records Company. They’re critical for […]
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4 Ways to Use the Time You Save with Records Retrieval
When you outsource records retrieval to The Records Company, you’re reclaiming hours of time for yourself and your […]
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Open Lines: Communication for Outsourcing
Outsourcing records retrieval and other tasks can mean big benefits to your bottom line, but ensuring a smooth […]
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Hidden Benefits of Outsourcing Records Retrieval
At The Records Company, we work tirelessly to save our customers time and money. Most importantly, we negotiate […]
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Medical Lien Retrieval Made Simpler
A medical lien is most often issued in case of personal injury, as a way for health care […]
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Gathering Feedback for Client Satisfaction
If you think back to the last time you were asked to leave feedback on a product or […]
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What Your Clients Want and How We Assist
Two of the most common and important factors clients look for when choosing legal representation are consistent communication […]
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Service and Savings: Your Clients Are Our Clients
Here at The Records Company, we spend a lot of time thinking about HIPAA and its associated state […]
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Three Ways to Surprise and Delight Clients
Customers and clients who feel they’ve had a good experience with a company will tell an average of […]
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How to Build Lasting Customer Relationships
In today’s professional services industries, moving toward a high volume, transaction-based service model can be quite tempting and […]
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