Turn around times vary. It is dependent upon the request and the hospital. Each medical provider has different processing procedures. However, The Records Company commits to communicate directly and frequently with each provider, so that we can get the records more quickly. Our team stays in contact with each of the providers that have your records, and we keep you up-to-date on what’s going on via the online portal. While the actual time varies by company and governing laws, typically on medical records requests, it’s 2-4 weeks from the date of the request.